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Develop and maintain relationships with existing and new customers
Locate new potential customers via prospecting, cold calling, and setting up appointments with key decision-makers
Provide after-sale training and follow up technical training
Provide exceptional customer service and technical support
Attend conferences, trade shows, and seminars as required
Key Responsibilities:
Initiate and maintain collaborative relationships with customers;
Establish and maintain close communication with the R&D department;
Responsible for designing and implementing projects, milestone follow-up, completion of data collection, storage, presentation, and project closure;
Prepare and write scientific papers and case studies;
Demonstrate projects’ purpose, process, and results as requested;